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PERFORMANCE AUTOMOTIVE INC

Service Writer

Career Insights for Automotive Customer Service Representative

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Scorecard

Based on Colorado data

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$56,278 / year median in Colorado

+13% projected growth

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Job Description

Performance Automotive INC • Southeast Colorado Service writer
Full-time:
Immediate opening Mon - Fri • 7:15 am - 4:00 pm Performance Automotive INC is a trusted, state-of-the-art repair facility serving Southeast Colorado. We're a growing independent shop that takes pride in doing honest, high-quality work — and we treat our team the same way we treat our customers. We're looking for a reliable, personable service writer to be the face of our front counter and keep our shop running smoothly. What you'll do Greet customers and build lasting relationships — by phone, text, and in person Listen to customer concerns and communicate clearly about requested and recommended services Write up accurate repair orders and dispatch work to technicians Confirm appointments, maintain contact & obtain approvals for recommended repairs and services Maintain a clean, organized front-desk and customer waiting area What we're looking for Outstanding communication and people skills — this role is built on trust Strong attention to detail and ability to manage multiple tasks at once Valid driver's license with a clean driving record Reliable, punctual, dependable, and team-oriented Prior automotive or service advisor experience is a plus, but not required — we'll train the right person 1-year minimum prior office experience 2 years preferred Why work with us? Consistent Monday-Friday schedule — no weekends, no late nights A shop that values your time and your input Friendly, supportive team environment Opportunity to grow with an expanding shop Time off that grows with you. Vacation pay increases the longer you're with us, plus sick pay from day one. Ready to apply? Stop by, find an application on our website or send your resume through Indeed. We'd love to meet you.
Pay:
$15.50 - $17.00 per hour
Benefits:
Employee discount Paid time off
Work Location:
In person