We are seeking a dynamic and customer-focused Call Center Agent specializing in customer inquiries to join our self storage team in Tabernash, Colorado. This role is vital in providing exceptional customer service , managing rentals and ensuring a seamless experience for our customers The ideal candidate will possess strong communication skills, customer service experience, and a passion for delivering outstanding service. Responsibilities Handle incoming calls using multi-line phone systems with professionalism and courtesy, adhering to excellent phone etiquette. Assist customers by taking payments, transferring units , move out procedures and inquiries into their account Assist customer with rentals and reservations Address customer inquiries promptly, resolving issues related to their accounts with a focus on customer satisfaction. Maintain a welcoming atmosphere to walk ins by demonstrating hospitality management skills and customer relations expertise. Qualifications Previous experience in self storage is desired Strong customer service skills with the ability to handle multiple calls efficiently while maintaining professionalism. Excellent communication skills, including phone etiquette and interpersonal skills. Microsoft Office experience Proficient in

Typing Pay:

$21.00 - $24.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person