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Bilingual Customer Service Representative Insurance Agency
Career Insights for Insurance Customer Service Representative
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Scorecard
Based on Colorado data
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What they do
An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.
$42,721 / year median in Colorado
-7% projected decline
Job Description
Bilingual Customer Service Representative
•Insurance Agency American Insurance Specialist Westminster, CO Job Details Full-time $16
•$18 an hour 1 day ago Qualifications Computer operation Spanish Managing customer accounts Email customer support Phone communication Computer literacy English Office phone management Full Job Description Bilingual Customer Service Representative
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Insurance Agency Westminster, CO Starting Pay:
$16.00/hour Full-Time | In-Office Position American Insurance Specialist is looking for a dependable, friendly, and professional Bilingual Customer Service Representative to join our Westminster office. Insurance experience is a plus.
Requirements:
Must be bilingual
•fluent in English and Spanish Must be dependable and punctual Employees must be able to work their scheduled hours without bringing dependents to the workplace Strong customer service and communication skills Comfortable answering phones and assisting customers Basic computer and email skills Organized and able to multitask Professional, positive attitude Detailed oriented Insurance experience is a plus.
Responsibilities:
Answer incoming calls in English and Spanish Assist customers with payments and basic account needs Collect and organize customer documents Follow up with customers by phone, text, and email Data entry and maintaining customer records Assist licensed agents with administrative duties Provide excellent customer service General office duties as neededWe're looking for someone who is reliable, willing to learn, and interested in growing with our agency.
Starting Pay:
$16.00/hour To apply, please send your resume and a brief introduction.
Pay:
$16.00
•$18.00 per hour
Work Location:
In person