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KS
Kelly Services
Member Services Specialist Medicare
Career Insights for Insurance Customer Service Representative
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Connecticut data
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What they do
An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.
$53,786 / year median in Connecticut
-8% projected decline
Job Description
Member Services Specialist
- Medicare Apply Now Applied To save a job sign in or get started
Job ID:
10293370 Posted today Back Avon, CT, US Office High School or equivalent Full Time, Temp to Hire $19.00 Entry Level On-site Healthcare Services First Shift (Day) Avon, CT, US $19.00 Entry Level Full Time, Temp to Hire Healthcare Services On-site Office High School or equivalent First Shift (Day) Apply Now Applied Job details Job searching is a lot better with someone in your corner. Kelly® Professional & Industrial is seeking a Customer Service Representative to work at a leading organization in Avon, CT . Sound like something you're interested in? We'll be here every step of the way to help you through the process, because we think job searching needs an upgrade (and a sidekick).Salary/Pay Rate/Compensation:
$19.00/hour |Weekly Pay Shifts:
Monday-Friday | 10:00AM- 6:00PM & 11:00AM
- 7:00PM | Full-Time Why you should apply to be a
Customer Service Representative:
Competitive pay rate with temp-to-hire opportunity Join a compassionate team dedicated to supporting Medicare participants Safe, professional work environment with compliance-focused training Gain valuable experience in the healthcare and insurance industry What's a typical day as a Customer Service Representative? You'll be: Serving as the primary point of contact for Medicare members, providers, pharmacies, and insurance carriers Assisting with claim and prescription-related issues via phone and email Clearly explaining benefits and resolving inquiries with patience and care Ensuring timely and accurate documentation of all member interactions Collaborating with internal teams to research and resolve complex cases Following up consistently to ensure issues are fully resolved Maintaining compliance with industry regulations and completing all required training This job might be an outstanding fit if you: Have previous customer service experience, ideally in a healthcare or insurance environment (must have) Possess knowledge of Medicare, Medicare Part D, and general insurance terminology (preferred) Demonstrate excellent verbal and written communication skills Show strong problem-solving and organizational abilities Can multi-task, stay focused, and pay close attention to detail Are proficient in Microsoft Outlook, Word, and Excel Are comfortable navigating internal databases and web-based platforms Exhibit patience, empathy, and professionalism What happens next Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Customer Service Representative today! 10293370 Share this job Copied url To save a job sign in or get started To apply for this job email your details to I want more jobs like this in my inbox.GET JOB ALERTS
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