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Disney Experiences

Coordinator, Client Services

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$41,244 / year median in Connecticut

-1% projected decline

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Job Description

Coordinator, Client Services Apply Now Apply Later Job
ID 10157917
Location Bristol, Connecticut, United States Business ESPN Date posted Aug. 18, 2026
Job Summary:
The Corporate Real Estate Operations group is responsible for day to day, engineering, client and production services, and oversees leased and owned facilities to ensure business is conducted in a clean, safe and efficient work environment and that the value of the Company's physical assets is protected and enhanced. Responsibilities Client services support Assists Facilities Operations Associate Director and Supervisor with multiple upkeep projects, on-campus events and emergency responses as required Performs monthly building inspections documenting facilities related needs allowing development of associated work orders Responds to off-hour emergencies as needed
Work Hours:
Sunday - Thursday, 2:30 P.M. - 11:00 P.M., with the ability to adjust working hours as necessary Janitorial/Housekeeping Support Assists the team who manages the contracted Housekeeping Services and provides direction and coordination of vendors' supervisory and attendant staff Coordinate special housekeeping projects (campus events set-up/break-down) and emergency responses Surpervises contracted Housekeeping and Janitorial Services for ESPN Connecticut campus and assists with reconciling invoices for all housekeeping/janitorial activities Validate and review daily housekeeping shift reports. Provide analysis and reports to ESPN management Oversee and coordinate cleaning equipment repairs as required Assists with the coordination of snow removal on ESPN properties (seasonal) Conference/Event Support Provides conference planning support for conference room set-ups and events that take place at ESPN Connecticut based properties Oversees second shift conference room layout conversions (follow-up and communications) Café Operations Support Provide operations support for the Assoc Dir for any food and beverage needs Possess strong verbal and written communication skills Adaptable with the flexibility to work well under pressure Detail oriented Strong customer service skills Able to work with all levels of staff and vendors Ability to perform tasks independently within established guidelines Flexibility to work a varying schedule with potential overtime as approved8 Fluency in Spanish highly recommended Required Education High School Diploma Required Experience 2 years experience in facilities or operations, working in maintenance operations of a multiple building complex Microsoft Office Basic Programs Have in-depth knowledge of proper use of maintenance supplies & equipment Must have a valid driver's license in the state of Connecticut Intermediate or better knowledge of Excel SAP Casual Buyer Sharepoint knowledge The hiring range for this position in CT is $49,200.00-$66,000.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.