Service Writer Atlantic Star Trailers Cheshire, CT Job Details Full-time $20 - $24 an hour 15 hours ago Benefits Health insurance 401(k) Paid time off Qualifications Spanish Microsoft Outlook English Scanning Windows High school diploma or GED Attention to detail Document imaging Full Job Description Local Semi-Trailer Dealership seeking a Service Writer to join the team in the Service Department. High volume department with experienced mentors, will train and provide opportunity for growth. Unique opportunity to join a family-owned organization with decades of tenure in the industry. Responsibilities Include, but are not limited to:

Road Service Coordination:

Intake, Scheduling, and Dispatch of service calls for the Road Service Specialist.

Phone System:

Answering phone in Service Department and initial intake of new Service requests.

Trailer Service:

Facilitating the check-in of trailers to be repaired in an organized, efficient, and professional manner.

Service Work Orders:

Creating thorough and accurate work orders, clearly outlining areas and issues to be serviced, along with additional information as needed.

Customer Communication:

Regularly interfacing with customers via phone/email in a clear, articulate, and professional manner.

Required Skills and Experience:

• High School Diploma or GED required
• 1-2 years of mechanical/automotive repair experience preferred.
• MS Office Suite (Outlook, Word, Excel), Windows Operating Systems
• Must be able to scan/email documents and photographs.
• Must have exceptional written and verbal communication skills.
• Must work well in a fast-paced environment; must be capable of adapting to change quickly and staying organized.
• Detail-oriented
• Bilingual (Spanish/English) preferred

Job Type:

Full-time Pay:

$20.00 - $24.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Health insurance Paid time off

Work Days:

Monday to

Friday Work Location:

In person