Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. Must have own vehicle and Driver's License. This role is essential in providing exceptional service to our clients and ensuring their needs are met efficiently. The ideal candidate will possess strong communication skills (Bilingual Spanish and English) and have a passion for helping others, contributing to a positive customer experience. Duties Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Provide accurate information regarding products and services, assisting customers with their needs. Maintain detailed records of customer interactions and transactions using office management software. Proofread documents and communications to ensure clarity and accuracy before distribution. Coordinate projects as needed, ensuring deadlines are met while maintaining quality service. Utilize phone systems effectively to manage calls and maintain proper phone etiquette at all times. Assist in event planning and organization for company initiatives or client engagements. File important documents systematically, ensuring easy access for team members. Skills Proven experience in customer service roles, demonstrating a commitment to client satisfaction. Strong proofreading skills with attention to detail in written communications. Excellent phone etiquette, capable of handling calls professionally and courteously. Proficient in administrative tasks, including scheduling, documentation, and data entry. Experience in project coordination, managing multiple tasks while prioritizing effectively. Familiarity with office management practices and tools such as DocuSign for document handling. Ability to work collaboratively within a team environment while also being self-motivated. Join us as we strive to provide outstanding service to our customers while fostering a supportive work environment. If you have the skills and passion for customer service, we encourage you to apply! Qualifications Calendar management Executive administrative support Personal assistant experience

Driver's License Job Types:

Full-time, Part-time Pay:

$20.00 - $23.00 per hour

Language:

English (Required) Spanish (Required) Ability to

Commute:

Danbury, CT 06810 (Required) Ability to

Relocate:

Danbury, CT 06810: Relocate before starting work (Preferred)

Work Location:

In person