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Hartford Harley-Davidson

Harley-Davidson Service Advisor

Career Insights for Automotive Customer Service Representative

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Based on Connecticut data

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$61,205 / year median in Connecticut

+12% projected growth

Explore Career

Job Description

Want to be excited about going to work in a fun fast paced environment every day? Hartford Harley-Davidson is looking to hire an enthusiastic and motivated Service Advisor to join our team!
What we offer:
Health Insurance Dental Insurance Vision Insurance Life Insurance 401(k) Employee Discount Paid Time off On the job training What does a day as a Service Advisor/Writer look like? Assist Service Department manager in maintaining a smooth running and efficient Service Department with a high degree of customer satisfaction. Accept customer motorcycles & identify service needs. Up-sell services by pointing out service specials or additional work needed. Assign jobs to Service Technicians & schedule work. Communicate job status to customers. Have fun & enjoy the brand!
Qualifications:
Automotive/powersports dealership experience preferred but not required. Customer service experience. Motorcycle license preferred.
Job Type:
Full-time Pay:
$50,000.00 - $70,000.00 per year
Benefits:
401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off
Work Days:
Weekends as needed
License/Certification:
Motorcycle License (Required) Ability to
Commute:
East Hartford, CT 06108 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance