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CBIZ

Tax Managing Director | Private Client Services

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$41,244 / year median in Connecticut

-1% projected decline

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Job Description

Tax Managing Director | Private Client Services at CBIZ Tax Managing Director | Private Client Services at CBIZ in Greenwich, Connecticut Posted in 6 days ago. Essential Functions and Primary Duties Lead engagement team and directly interact with clients and family office personnel to ensure communication and coordination of timely service Successfully develop, nurture and manage client relationships by consistently providing clients timely and appropriate communication and services in relation to their needs Be viewed as trusted personal and business advisor by clients Direct multiple engagements which include consulting, compliance, and tax planning services Consult with client service team to design, communicate and implement innovative planning ideas for clients Guide and manage IRS and state audits Participate and actively contribute to new business development activities, including prospecting, networking and representing CBIZ at industry and related events Design and deliver technical training on Individual related tax topics Recruit, supervise, train, develop and motivate less experienced team members Promote a team environment; demonstrate support of management decisions and builds a positive culture Contribute to management of internal tax department through committee membership and group leader responsibilities Perform other responsibilities as necessary Preferred Qualifications Master's degree in Taxation or Accounting strongly preferred Comprehensive tax planning and consulting experience and demonstrated expertise in taxation and knowledge of federal and state tax laws and regulation Demonstrated success providing consultative service to high-net-worth individuals and families Market leading technical expertise in individual taxation with a strong working knowledge of trust, estate and gift taxation An ability to effectively present information and appropriately respond to questions from clients and team members A track record of successful new business development experience Excellent analytical, supervisory, organizational, and written and verbal communication skills necessary Experience and continued interest in developing and mentoring junior team members Proficiency in MS Word, Outlook and Excel Minimum Qualifications Bachelor's degree 10 years of experience in public accounting or related field 10 years supervisory experience Must have active CPA or equivalent certification Ability to manage deadlines, work on multiple assignments and prioritize each assignment as necessary Proficient use of applicable technology Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally Proven high level of business integrity, client service and leadership skills Must be able to travel based on client and business needs The annual salary target for this job in this market is $200,000-$450,000. The specific compensation for this role will be determined based on the education, experience, and skill set of the individual selected for this position. The compensation above is not representative of an employee's total compensation. Beyond income, you have access to comprehensive medical and dental insurance, retirement savings, life and disability insurance, health care and dependent care reimbursement accounts, certification incentives, education assistance, referral program and much more. #LI-DE1 #LI-Hybrid

ABOUT US

CBIZ, Inc. (

NYSE:

CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast. CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers. Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.