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Abyl Acquisition Group

Customer Service Representative

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$41,244 / year median in Connecticut

-1% projected decline

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Job Description

Customer Service Representative Abyl Acquisition Group New Britain, CT Job Details Full-time $3,400 - $4,300 a month 4 hours ago Benefits 401(k) Flexible schedule Qualifications High school diploma or GED Full Job Description We are looking for a dependable and motivated individual to join our team as a Customer Service Representative. In this Customer Service Representative role, you will be working with customers within a retail store to connect and sell them on the newest services available. Customers enjoy the convenience of shopping, and our Customer Service Representative makes it possible by educating them on the newest services, monthly updates, sales processes, and product knowledge so that it is efficient for them without the hassle of doing their own research. As a Customer Service Representative, you will be responsible for assisting with product demonstrations, answering questions, processing sales transactions, and ensuring a clean and professional enrollment sales experience at all times. This Customer Service Representative position requires strong interpersonal skills, the ability to adapt quickly, and comfort working in dynamic, on-the-go settings. The ideal Customer Service Representative is outgoing, detail-oriented, and capable of delivering a consistent customer experience while managing inventory if necessary, setting up displays, and handling basic troubleshooting or customer concerns on-site.
Customer Service Representative Responsibilities:
Interact with customers in person, providing information, answering questions, and offering sales assistance as needed in the retail store Operate mobile payment systems to complete sales transactions accurately and efficiently Set up, maintain, and take down workstations, displays, or promotional areas in a clean and organized manner Handle all customer orders and assist them with any questions they have on services Analyze customers' inquiries in order to determine the best solutions for them and knowledge to provide Follow company policies and procedures related to customer service, safety, and store guidelines Work collaboratively with team members to achieve daily goals and deliver a positive customer experience
Customer Service Representative Qualifications:
High School Diploma or equivalent Must be 18 years of age or older Previous retail, customer service, and/or sales experience is a plus A people-first attitude and great communication skills Transportation to commute to retail locations Ability to multitask and stay organized in a busy retail setting A team player who's dependable and eager to learn
Job Type:
Full-time Pay:
$3,400.00 - $4,300.00 per month
Benefits:
401(k) Flexible schedule
Work Location:
In person