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Incredible Container Corp

Customer Service Representative

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$41,244 / year median in Connecticut

-1% projected decline

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Job Description

Customer Service Representative Incredible Container Corp Newtown, CT Job Details Full-time 1 day ago Benefits Opportunities for advancement Qualifications Computer operation Customer communication Managing clients in a customer support role Manufacturing facility experience Attention to detail Manufacturing Full Job Description Customer Service Representative
  • Manufacturing A rapidly growing manufacturing company is seeking a motivated and customer-focused Customer Service Representative to join our team. We are looking for someone who is organized, detail-oriented, and thrives in a fast-paced manufacturing environment. Responsibilities
  • Process customer orders accurately and efficiently.
  • Communicate with customers regarding orders, pricing, and delivery schedules.
  • Coordinate with production, scheduling, shipping, and sales to ensure customer expectations are met.
  • Respond to customer inquiries and resolve issues professionally.
  • Prepare quotes and maintain accurate customer records.
  • Build strong, long-term relationships by providing exceptional customer service. Qualifications
  • Previous customer service experience is required.
  • Experience in manufacturing or corrugated packaging is a plus, but not required. We are willing to train the right candidate.
  • Strong communication, organizational, and problem-solving skills.
  • Proficiency with Microsoft Office and basic computer systems.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Positive attitude, reliability, and a strong work ethic. What We Offer
  • Competitive pay based on experience.
  • Full-time, stable employment.
  • Opportunities for growth and advancement.
  • A supportive team environment.
If you're looking for a long-term career with a growing company and enjoy helping customers, we'd love to hear from you. Apply today and join the Incredible Container Corp. team! Come and grow with us !!!
Job Type:
Full-time Work Location:
In person

Benefits

  • Dental Insurance