Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

GHP Media, Inc.

Customer Service Representative

Career Insights for Customer Service Representative (General)

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Connecticut data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$41,244 / year median in Connecticut

-1% projected decline

Explore Career

Job Description

Customer Service Representative GHP Media, Inc. - 3.3 Orange, CT Job Details Full-time $20 - $25 an hour 5 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Teamwork Interpersonal skills Machine operation Graphic design Attention to detail Full Job Description GHP / Sign Center is a full-service commercial printer with facilities in West Haven and Orange, CT. We have sheetfed, digital press, and large format capabilities. This customer service position is in our large format division located in Orange, CT. Commercial Printing experience a plus. Job Summary The Large Format Printing Customer Service Representative (CSR) acts as the primary liaison between clients and the production team. You will be responsible for quoting, entering, and managing orders for wide-format materials to a wholesale customer base. Other duties include troubleshooting project files, ensuring accurate job specifications, and providing technical support to meet tight deadlines.
Key Responsibilities Customer Communication:
Handle inquiries via phone and email, providing expert advice on various materials / substrates (vinyl, fabric, rigid)
Project Management:
Prepare accurate quotes, enter, and track orders from initiation to delivery.
Technical Support:
Review client-provided artwork for proper resolution, color modes, and formatting, coordinating with prepress to ensure quality.
Production Coordination:
Collaborate with production, design, and finishing departments to meet deadlines.
Software Proficiency:
Experience with Adobe Creative Suite (Illustrator, Photoshop) and MIS/ERP print software is a plus.
Communication:
Strong interpersonal skills for client communication and team collaboration. Attention to
Detail:
High accuracy in order entry and proofing.
Experience:
More than 2 years experience in the graphics industry such as print customer service, graphic design or prepress is required. From time-to-time duties will include machine operation and assisting with shipping. Join us to be part of a vibrant team dedicated to delivering outstanding customer service while supporting the seamless operation of our office!
Pay:
$20.00 - $25.00 per hour
Benefits:
401(k) Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance
Work Location:
In person