Customer Service Representative Total Pest Control

LLC - 5.0

Southington, CT Job Details Full-time $17.48 - $21.00 an hour 1 day ago Benefits 401(k) Paid time off Qualifications Computer operation Administrative experience Attention to detail Organizational skills Faxing Full Job Description Job Summary We are seeking a friendly, organized, and dependable Customer Service Representative to join our team. This position plays an important role in providing excellent customer service while supporting the day-to-day operations of our office. The ideal candidate is professional, detail-oriented, comfortable working in a fast-paced environment, and able to manage multiple responsibilities while maintaining a positive attitude. Responsibilities Answer and manage customer inquiries by phone, email, and in person in a professional and courteous manner. Operate a multi-line phone system and provide clear, helpful communication to customers. Schedule and manage appointments while maintaining accurate customer records. Perform data entry, filing, and general recordkeeping with strong attention to detail. Use Microsoft Office, Google Workspace, spreadsheets, and other office software to complete daily tasks. Assist with basic bookkeeping and administrative responsibilities. Greet visitors and provide professional front-desk support. Proofread documents and maintain organized office files. Assist with office supplies and other general office management duties. Work closely with team members to ensure smooth and efficient daily operations. Qualifications Previous customer service, administrative, or office experience preferred. Strong communication and customer service skills. Excellent phone etiquette and experience with multi-line phone systems. Strong organizational skills with the ability to multitask and prioritize. Proficiency with Microsoft Word, Excel, Google Workspace, and general computer applications. Experience with QuickBooks or similar software is a plus. Strong attention to detail and accurate data-entry skills. Ability to handle confidential or sensitive information professionally. Comfortable using standard office equipment, including printers, scanners, and fax machines. Bilingual candidates are encouraged to apply. Join Our Team We are looking for a motivated team member who takes pride in providing excellent customer service and helping keep an office organized and running efficiently. This is a great opportunity for someone looking to grow their administrative and customer service experience while becoming an important part of our team.

Pay:

$17.48 - $21.00 per hour Expected hours: 25.0 - 40.0 per week

Benefits:

401(k) Paid time off

Work Location:

In person