Responsibilities:

Engage with prospective customers to understand their goals and recommend services that align with their needs
Provide a high-quality service experience by building trust, addressing questions, and following through on customer requests
Enter and manage customer orders accurately using company systems and standard workflows
Maintain complete and up-to-date client information to support service accuracy and ongoing communication
Partner with colleagues across the team to create a consistent and seamless customer journey
Keep current on service offerings, product details, and relevant industry information to support informed conversations
Contribute to individual and team performance targets while maintaining strong customer satisfaction outcomes
Organize daily priorities effectively and handle multiple assignments efficiently in a high-volume setting Requirements
At least 2 years of customer service experience, preferably in a call center or high-volume support environment
Strong communication skills with the ability to deliver superior customer service with close attention to detail
Comfortable working on a Windows PC and learning internal tools and processes quickly
Proven ability to stay organized, manage time effectively, and maintain close attention to detail
Self-directed and motivated, with the ability to work independently as well as collaboratively
Capable of adapting to shifting priorities and performing well under pressure
Prior experience supporting regulated or structured service environments, including familiarity with TRICARE , is a plus TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.

We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity

whenever you choose
even on the go.

Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking \"Apply Now,\" you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) . 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