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Spring Run Veterinary Hospital

Experienced Veterinary Client Care Representative

Pay: $17/hr

Posted: 2 weeks ago

Location: Altamonte Springs, FL (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/1/2026

Career Insights for Client Service Representative / Associate

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Based on Florida data

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$44,899 / year median in Florida

-2% projected decline

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Job Description

Spring Run Veterinary Hospital is seeking a Customer Care Representative who is willing to work full days and NO weekends! A successful candidate will have an aptitude for working with technology and a desire to provide excellent customer service.

Responsibilities:

Provide customer service for scheduling, payments and customer satisfaction. Interact with customers by phone, email and text Use sophisticated software to schedule appointments, process payments and EOD. Have an understanding of veterinary needs to advise clients when an Emergency vet visit is recommended. Communicate with Veterinarians and Technician staff to ensure a smooth patient flow. Answer customer questions about account set-up, payment options, and more. The ideal candidate is flexible and adept at working in a fast-paced environment with a friendly, personable attitude. Check in/out patients, overlook invoices, answer multi-line phone, multi-task, detailed focused, take messages, collect payment, scan, fax, etc.

Pay:

From $17.00 per hour

Benefits:

Employee discount Flexible schedule

Experience:

Veterinary experience: 1 year (Preferred) Customer service: 1 year (Required) Shift availability: Day Shift (Required)

Work Location:

In person