Customer Service Agent Central Health Advisors Boca Raton, FL Job Details Full-time $18 - $22 an hour 1 day ago Benefits Health insurance Opportunities for advancement Qualifications Customer communication Teamwork Managing clients in a customer support role Attention to detail Individual consumer customer service

Health Insurance License Full Job Description Experienced Health Insurance Customer Service Representative Location:

Boca Raton, FL 33487

Job Type:

Full-Time |

In-Person Pay:

$18.00-$22.00 per hour +

Weekly & Monthly Performance Bonuses Schedule:

Monday-Friday, 8:00 AM-6:00 PM Join a Growing Health Insurance Agency We are a rapidly growing health insurance agency in Boca Raton seeking an experienced Customer Service Representative to join our team. This position is ideal for someone with a strong customer service or call center background who is professional, dependable, confident communicating with clients, and comfortable working in a fast-paced office environment. We value people who take ownership of their work, communicate clearly, solve problems, and genuinely care about providing clients with a high level of service. What We Offer Competitive Compensation Earn $18.00-$22.00 per hour , based on experience and qualifications, plus the opportunity to earn additional income through weekly and monthly performance bonuses . Career Growth We are expanding quickly and believe in promoting strong performers. Employees who demonstrate reliability, leadership, and results will have opportunities to take on additional responsibilities and advance within the company. Training & Support Work directly with experienced agents and managers who will provide ongoing training, guidance, and support. Consistent Schedule Monday through Friday, 8:00 AM-6:00 PM. Additional or adjusted hours may be required during the busy Open Enrollment season, typically November through February. Professional Office Environment Join an established, team-oriented workplace at our Boca Raton office. Responsibilities Provide professional, responsive customer service to existing and prospective clients Assist clients with questions regarding health insurance plans, benefits, coverage, and enrollment Explain insurance information clearly and accurately Handle inbound and outbound client communications in a professional manner Identify client concerns and work efficiently toward appropriate solutions Maintain accurate and detailed client records in our CRM and internal systems Follow up with clients and ensure outstanding issues are resolved Work closely with agents, managers, and other team members to achieve individual and company goals Stay current on company procedures, carrier requirements, and relevant industry changes Maintain a high level of professionalism, reliability, and attendance

Qualifications Preferred Experience:

1+ years of customer service or call center experience strongly preferred Previous experience in health insurance, insurance, healthcare, benefits, or a high-volume customer service environment is a major plus Experience handling a high volume of inbound and/or outbound calls Experience working with CRM or customer management systems We're Looking for

Someone Who Is:

Professional and confident when communicating with clients An excellent verbal and written communicator Dependable with a strong attendance record Organized and detail-oriented Comfortable working in a fast-paced environment Able to manage multiple client needs and priorities Solution-oriented and able to think independently Coachable and motivated to improve Interested in building a long-term career with a growing company Compensation $18.00-$22.00 per hour , based on qualifications and experience. In addition to hourly compensation, employees have the opportunity to earn weekly and monthly performance-based bonuses. Work Location & Requirements This is a full-time, in-person position at our office in Boca Raton, FL 33487 . Candidates must be able to reliably commute to the office Monday through Friday or relocate prior to starting. Ready to Take the Next Step? If you have customer service or call center experience and are looking for a stable opportunity with strong earning potential and room for advancement, we would like to hear from you. Apply today with your resume to be considered for an interview.

Job Type:

Full-time Pay:

$18.00 - $22.00 per hour

Experience:

health insurance: 1 year (Required)

License/Certification:

Health Insurance License (Preferred) Shift availability: Day Shift (Required) Night Shift (Required) Ability to

Commute:

Boca Raton, FL 33487 (Required)

Work Location:

In person