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Atlantic Healthcare Products

In-Store Customer Service Representative - Healthcare Products BB

Entry-Level JobVerifiedNo experience needed

Career Insights for Healthcare Customer Service Representative

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Based on Florida data

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What they do

A Healthcare Customer Service Representative responds to customer inquiries about healthcare and provides information about healthcare plans, providers, policies and coverage. Assists customers with questions about healthcare insurance and premiums. Keeps records of customer communications and transactions.

$36,985 / year median in Florida

-12% projected decline

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Job Description

In-Store Customer Service Representative - Healthcare Products BB Atlantic Healthcare Products - 4.5 Boynton Beach, FL Job Details Part-time | Full-time $16.10 - $18.30 an hour 1 hour ago Benefits Dental insurance Vision insurance Employee discount Opportunities for advancement Retirement plan Qualifications Retail sales transactions Customer records maintenance Managing customer accounts Account maintenance Phone communication Customer order taking Greeting customers Client inquiry handling Client file management Handling patient inquiries Communication skills Delivery coordination Consultative selling Entry level Client interaction via phone calls Office record organization Customer data entry Full Job Description body { font-family: Arial, sans-serif; margin: 0; padding: 0;}.container { padding: 25px; max-width: 900px; margin: 0 auto;}.header { display: flex; justify-content: space-between; align-items: center; margin-bottom: 20px;}.header-info { font-size: 15px; line-height: 1.6;}.logo img { max-width: 180px;}.section { margin-bottom: 25px;}h2 { margin-bottom: 10px;}.video-container { text-align: center; margin: 25px 0;}.video-container iframe { width: 100%; max-width: 560px; height: 315px;}.highlight { background: #f5f7fa; padding: 15px; border-left: 4px solid #2a7de1; margin-bottom: 20px;}ul { padding-left: 20px;}li { margin-bottom: 8px;}.image-side { display: flex; gap: 20px; align-items: center;}.image-side img { max-width: 250px; border-radius: 6px;}@media (max-width: 700px) { .header { flex-direction: column; text-align: center; } .image-side { flex-direction: column; }}
Location:
Boynton Beach, FL Company:
Atlantic Healthcare Products Job Type:
Full-Time / Part-Time Competitive Pay + Commission Opportunities This is not a typical customer service role. You will be working directly with customers who often need help urgently — including caregivers and recently discharged patients. This role requires strong communication, organization, and the ability to guide people with confidence. Watch this short video to get a feel for our team and what this role is like: About the Role We are seeking a reliable and customer-focused Sales & Service Representative to assist walk-in customers and handle inbound calls for healthcare equipment and services. This is a fast-paced, customer-facing role where professionalism, urgency, and clear communication are essential. You will guide customers toward the right solutions while coordinating with our team to ensure a smooth experience. Key Responsibilities Assist walk-in customers in a professional and welcoming manner Answer inbound calls and handle inquiries efficiently Guide customers to appropriate products based on their needs Process orders, rentals, and transactions accurately Coordinate with delivery and service teams Maintain organized customer records Resolve customer concerns calmly and effectively What We're Looking For Strong communication skills (in-person and phone) Ability to multitask and stay organized Positive attitude with a sense of urgency Comfortable guiding conversations (not just taking orders) Reliable and team-oriented This is a fast-paced role that requires ownership and strong communication. If you prefer strictly transactional customer service roles, this position may not be the right fit. Compensation & Benefits Hourly base pay with performance-based incentives (commission opportunities available) Health, dental, and vision insurance options (full time) Retirement savings plan Employee discounts on products Opportunities for growth and advancement How to Apply If this sounds like a fit, please submit your application. We look forward to hearing from you.