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MG
Marathon (Gasia)
Cashier/Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Florida data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,684 / year median in Florida
-1% projected decline
Job Description
Job Overview We are seeking an energetic and personable Cashier/Customer Service Representative to join our dynamic retail team. In this role, you will be the friendly face that welcomes customers, handles transactions efficiently, and provides exceptional service to ensure a positive shopping experience. Your enthusiasm and attention to detail will help drive sales, promote products, and foster customer loyalty. This position offers an exciting opportunity to develop your retail skills while contributing to a vibrant store environment. Duties Operate the cash register (POS system) accurately during retail sales transactions, including scanning items, processing payments, and issuing receipts Provide friendly and professional customer service by answering questions, assisting with product selection, and offering product demos when appropriate Handle cash drawer operations with precision, including cash handling, balancing registers, and reconciling daily sales Upsell products and promotions to enhance customer satisfaction and increase store revenue Stock shelves, organize merchandise displays, and ensure the store is clean and well-merchandised for optimal shopping experience Assist in inventory management by participating in stocking activities and monitoring product availability Demonstrate excellent phone etiquette when communicating with customers or vendors Qualifications Previous experience in retail sales or grocery store environments is preferred; familiarity with retail math and cash register operations is a plus Strong communication skills with the ability to engage customers effectively in both bilingual settings (if applicable) Basic math skills for handling cash transactions and balancing registers accurately Experience with POS systems, cash handling procedures, and retail store product knowledge Supervising experience or leadership skills are advantageous for supporting team efforts and supervising new staff Ability to perform stocking duties, merchandising tasks, and product demos confidently Knowledge of grocery store operations or retail sales transactions enhances your fit for this role Join us to deliver outstanding customer service in a fast-paced environment where your enthusiasm makes a difference!