This is not a customer service role. We are a third-party collection agency , seeking collectors who can professionally control conversations, challenge false statements, and communicate facts clearly and confidently. You will speak with consumers and businesses regarding past-due accounts . Many conversations involve resistance, deflection, or outright false claims. Your job is to professionally cut through that and move the account toward resolution — while remaining compliant. If you avoid confrontation, need scripts, or have only handled inbound customer service calls, this role is not for you .

What You'll Be Doing:

Speaking directly with consumers and businesses regarding past-due accounts Handling debtors who may lie, deflect, delay, or make false claims Professionally challenging misinformation using account facts Driving conversations toward resolution and payment Maintaining compliance while remaining firm and effective

This Job Requires:

✔ Prior experience in collections, AR, or negotiation-based phone work ✔ Ability to stay calm, firm, and professional under pressure ✔ Strong verbal control — you know how to redirect a conversation ✔ Comfort discussing money, consequences, and timelines ✔ Thick skin and emotional control

This Job Is NOT For You If:

✘ You prefer passive customer service ✘ You are uncomfortable being challenged ✘ You avoid difficult conversations ✘ You have never worked past-due accounts Compensation Hourly + performance incentives Stable, long-term position On-site We are looking for career minded agents that are looking for a firm that they can work with in a long-term situation. If you can accomplish the tasks outlined above contact our office today at 321-710-3530 to schedule an in person interview.

Job Type:

Full-time Pay:

$20.00 - $22.00 per hour

Benefits:

Paid time off People with a criminal record are encouraged to apply Application Question(s): Have you handled outbound calls on past-due accounts?

Experience:

Debt Collection:

1 year (Required)

Work Location:

In person