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Insurance Customer Service Representative (Part Time Remote)

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What they do

An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.

$43,693 / year median in the U.S.

-7% projected decline

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Job Description

Job Description Help for Job Description. Opens a new window. An established insurance company is currently hiring a Part Time Customer Service Representative for a remote job. The position is part time and the work schedule is flexible. The company is seeking an individual who has worked as a call center customer service representative, front desk receptionist or possibly performing client intake in a professional office or similar. The position is best suited for a mature person who enjoys speaking with people on the phone and has data entry clerk experience. The Customer Service Rep will take inbound calls from individuals who have a claim. You will go through a simple intake questionnaire and create a new record for each claimant. You must have strong typing skills and the ability to clearly communicate over the phone. This is a highly regulated industry where compliance is stressed. This requires applicants to be focused and detailed. You will answer phones, perform data entry and assist with basic administrative support.