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Town of Jupiter Island

Customer Service Representative

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Job Description

Customer Service Representative Town of Jupiter Island Hobe Sound, FL Job Details Full-time $25.56 - $28.12 an hour 3 hours ago Benefits Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications In-person customer service High school diploma or GED Driver's License Associate's degree Full Job Description The Customer Service Representative under the supervision of the Customer Service Supervisor and the Customer Service Manager, is charged with providing excellent customer service to the Hobe Sound area's utility customers and residents. The individual handles customer account and billing related tasks and inquiries. The work generally follows prescribed or well-established procedures. The position is clerical in nature and involves a great deal of interaction with the public both on the telephone and in person. The position requires consistent attention to detail, a professional neat appearance, and a positive attitude.
EDUCATION / CERTIFICATION / TRAINING
High School Diploma or equivalent required. A valid Florida driver's license is required.
EXPERIENCE REQUIRED
Customer service experience involving frequent public contact and computerized records. Data processing work experience involving computer generated account billing and collections, personal computer hardware and software, and basic knowledge of bookkeeping and accounting preferred. Experience working for a Government Agency and/or Utility preferred. Application and full job description are available at http://townofjupiterisland.com/employment-opportunities/
Job Type:
Full-time Pay:
$25.56 - $28.12 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance
Education:
Associate (Required)
Work Location:
In person