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Wing Stop Hollywood

Cashier/Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Florida data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,684 / year median in Florida

-1% projected decline

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Job Description

Cashier/Customer Service Representative Wing Stop Hollywood - 3.2 Hollywood, FL Job Details Full-time $15 - $16 an hour 11 hours ago Benefits Paid time off Employee discount Flexible schedule Qualifications Bilingual Retail sales transactions Guest relations Cash register operations Cleaning Retail math Grocery store experience POS systems Full Job Description Company Overview At Wingstop, our mission is "To serve the world flavour." We pride ourselves on delivering the ultimate flavor experience that sets us apart in the UK. Our success relies on a passionate team of individuals who are committed to excellence every day. Job Overview We're looking for a friendly and energetic Cashier/Customer Service Representative to join our team. In this role, you'll be the first point of contact for our guests, providing excellent service while handling transactions efficiently. If you enjoy engaging with people and have a knack for retail sales, this could be the perfect fit for you! Duties Greet customers warmly and assist them with their purchases or inquiries. Operate the cash register (POS system) accurately during retail transactions and handle cash, card, and mobile payments. Upsell products and promote specials to enhance customer experience and sales. Stock shelves, merchandise products, and ensure the store remains clean and organized. Demonstrate product knowledge by providing product demos when needed. Maintain phone etiquette when handling customer calls or inquiries. Support in managing the cash drawer, balancing registers at shift end, and ensuring accurate cash handling. Requirements Previous retail or grocery store experience is preferred but not mandatory. Familiarity with POS systems and cash register operations. Strong communication skills and a friendly attitude towards customers. Bilingual abilities are a plus to serve diverse customer needs. Basic math skills for handling transactions and retail math calculations. Experience in supervising or leading a team is advantageous but not required. Ability to multitask in a fast-paced environment while maintaining excellent customer service standards. Join us as a Cashier/Customer Service Representative where your enthusiasm and skills will help create memorable experiences for our guests while supporting our vibrant team!
Pay:
$15.00 - $16.00 per hour Expected hours: 36.0 per week
Benefits:
Employee discount Flexible schedule Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements