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Abacus Service Corporation
Customer Outreach & Communications Support-Level 2 - Experienced (6 - 10 Years)
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Job Description
Customer Outreach & Communications Support-Level 2 - Experienced (6 - 10 Years)#26-04571
Juno Beach, FL
Onsite
Contract
Starts 8/31/2026
Ends 8/30/2027 Job Description
Join Our Team in Juno Beach, FL! Are you an experienced professional in customer outreach and communications? We're seeking a dedicated individual to support Era Energy Transmission in Juno Beach, FL. This role is pivotal in managing and executing communication strategies that align with our business objectives. If you have a passion for engaging with customers and ensuring seamless communication throughout project stages, we want to hear from you! Job Responsibilities
Lead the development of communication materials from concept to delivery.
Manage and distribute internal and external communication content.
Collaborate with cross-functional teams to translate business objectives into clear communications.
Coordinate campaigns and initiatives to support company programs and announcements.
Ensure adherence to brand standards and regulatory requirements.
Oversee project timelines for accurate and timely communication deliverables.
Support leadership communications, including announcements and strategic updates.
Conduct audience analysis for tailored communications.
Maintain documentation and records of communication plans and results.
Track and report communication metrics to leadership and stakeholders.
Requirements
6-10 years of experience in customer outreach, community engagement, or communication support.
Proven ability to lead communication projects and manage timelines.
Strong collaboration skills with cross-functional teams.
Excellent verbal and written communication skills.
Experience in adhering to brand and regulatory standards.
Four-year college degree.
Preferences
Experience in the energy sector is a plus.
Familiarity with PURCHASER-approved policies and outreach materials. If you're ready to make an impact and contribute to our dynamic team, apply today!
Subject Line:
Experienced Customer Outreach & Communications Specialist By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy - Abacus.