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Confidential

Account Associate - Entry Level

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Florida data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,684 / year median in Florida

-1% projected decline

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Job Description

We are committed to providing our customers with top-of the line products, customer service, and solutions. As a trusted provider in the business consulting industry, our mission is to empower our customers with reliable, affordable, and cutting-edge solutions for their homes and lifestyles while providing exceptional customer service at every step. With a growing customer base across Boca Raton, we're now seeking new entry-level Account Associates to join our growing customer support and sales team! As an entry-level Account Associate, you'll serve as a trusted advisor and solutions specialist, working to provide stellar customer service and sales support while understanding customer needs, delivering tailored product recommendations, and fostering long-term account loyalty. The entry-level Account Associate bridges customer service, sales support, and account management to ensure all customers receive a streamlined and personalized experience. Responsibilities of an
Entry Level Account Associate:
Serve as the initial point of contact between customers and our company, building relationships and providing insight into available products and ongoing customer service Participate in the development of sales presentations, highlighting the features and benefits of available products to the customer while offering consistent customer service Provide excellent customer service and support while promoting brand visibility throughout Southeastern Florida Stay up to date on all wireless services, product offerings, promotions, and technology updates to give customers the most accurate information during customer service calls Attend all client and company meetings, brainstorm solutions, and identify areas of improvement across the organization to ensure continuous improvement Qualifications of an
Entry Level Account Associate:
A high school diploma or equivalent, preferred Previous experience in customer service is preferred Patient, empathetic individuals with a passion for customer service who are able to resolve problems effectively Strong communication skills when interacting with clients, customers, and coworkers Multilingual candidates are encouraged to apply!
Job Type:
Full-time Pay:
$42,000.00 - $52,000.00 per year
Work Location:
In person