Job Types:

Part-time , 9am-2pm or 1pm to 6pm

Salary:

$15.00 /hour The Herff Jones/HJPhoto office is seeking a customer service representative to join their team, who is committed to a long-term position and the success of the company. Training will be provided. The skills necessary for this fast-paced environment include, but are not limited to the following: Strong typing and data entry skills with emphasis on accuracy Proficient in Microsoft Office Suite (Word, Excel, Outlook) Process and organize paperwork Maintain a positive working relationship with all staff and customers Professional and friendly phone communication Assume ownership and control of the position Excellent verbal and written communication Enjoys a fast-paced environment with multiple; competing priorities Assist with other office duties as requested Must be available to work Saturdays Must be able to work in a fast-paced, extremely deadline-driven environment Ability to work well under pressure Self-Motivated, energetic, dynamic Ability to take direction and follow through independently Customer service and organizational skills English required General office skills Valid driver's license/ reliable transportation Professional, mature, team-oriented attitude Knowledge of computer software High school diploma or equivalent

Job Duties:

Answer incoming customer inquiries Record customer information within our customer service database Engage with clients in a friendly and professional manner while actively listening to their concerns Offer support and solutions to customers in accordance with the company's customer service policies Other duties as requested Communication method(s) used: Email Phone In

• person This job is: Open to applicants under 18 years old, provided it is legally allowed for the job and location A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more A good job for someone just entering the workforce or returning to the workforce with limited experience and education A job for which all ages, including older job seekers, are encouraged to apply Open to applicants who do not have a college diploma Work Remotely No This Job Is Ideal for

Someone Who Is:

Dependable

• more reliable than spontaneous People-oriented
• enjoys interacting with people and working on group projects Adaptable/flexible
• enjoys doing work that requires frequent shifts in direction Detail-oriented
• would rather focus on the details of work than the bigger picture Achievement-oriented
• enjoys taking on challenges, even if they might fail Autonomous/Independent
• enjoys working with little direction Innovative
• prefers working in unconventional ways or on tasks that require creativity High stress tolerance
• thrives in a high-pressure environment

Job Type:

Part-time Pay:

From $15.00 per hour

Work Location:

In person