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Advanced Dermatology and Cosmetic Surgery
Customer Service Representative - Maitland, FL
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Based on Florida data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,684 / year median in Florida
-1% projected decline
Job Description
Customer Service Representative - Maitland, FL Advanced Dermatology and Cosmetic Surgery - 2.4 Maitland, FL Job Details Full-time 5 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) matching Opportunities for advancement Qualifications Customer communication Medical claims processing Medical office experience Coding for physician billing High school diploma or GED Medical explanation of benefits reviews Individual consumer customer service Typing Medical terminology Full Job Description Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024. Advanced Dermatology and Cosmetic Surgery's mission is to deliver the highest quality patient care and experience in dermatology and aesthetic services. We are currently seeking focused, detailed, and resourceful candidates with exceptional customer service skills to join our team as a Customer Service Rep. We strive to create a career destination that feels more like family than work. You will be working with a team of professionals for a well-known, highly regarded dermatology practice who puts our patients above all else. We offer a competitive compensation and benefits package, including: Career advancement opportunities Paid holidays, vacation, floating holiday, AND personal time off Benefits packages, including medical, dental, STD, LTD, Life, and other voluntary benefit offerings (for employees working 30+ hours per week) Up to 40% off products and cosmetic procedures 401(k) matching
Job Duties Include:
Taking billing and insurance-related telephone calls, researching and resolving patient problems and questions Processing credit card payments for offices and billing departments Researching and resolving billing problems from mailed-in statements You must meet all of the below criteria to be considered for this position: Minimum one year experience in a MEDICAL billing office setting with knowledge of medical terminology, ICD-9, CPT coding, and how to read and interpret EOB's required. Excellent organizational, customer service, and communication skills Related computer experience, working knowledge of Microsoft Office, Word, Excel, and Next Gen experience preferred Extremely accurate keyboard ability and attention to detail Working knowledge of office equipment High school diploma or equivalent required Bi-Lingual in Spanish is preferredTHE HOURS FOR THIS POSITION ARE
9am to 5pm!! ADCS Clinics LLC participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United.Benefits
- Paid Time Off (PTO)
- Floating Holidays
- 401(k) Plans
- Health Insurance