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Captains Fish & Chicken

Cashier/Customer Service

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,684 / year median in Florida

-1% projected decline

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Job Description

Cashier/Customer Service Captains Fish & Chicken Miami Gardens, FL Job Details Part-time | Full-time $14 - $15 an hour 13 hours ago Qualifications Basic math High school diploma or GED Attention to detail Manual handling
Full Job Description Job Summary:
The Cashier/Customer Service Representative is responsible for providing excellent customer service while performing cashier duties, taking orders from the drive-thru, and taking phone call orders. This individual must be able to work efficiently and quickly to ensure that customers are served in a timely manner.
Responsibilities:
Greet customers in a friendly and professional manner. Process cash, credit, and debit transactions accurately and efficiently. Take orders from the drive-thru, ensuring that the correct items are being ordered and that any special requests are noted. Take phone call orders and ensure that they are processed accurately and efficiently. Maintain a clean and organized work area. Follow all company policies and procedures.
Requirements:
High school diploma or equivalent. Excellent customer service skills. Strong communication skills. Ability to work in a fast-paced environment. Attention to detail. Basic math skills. Ability to stand for extended periods of time. Flexibility to work varied hours, including weekends and holidays.
Physical Demands:
The position involves standing for extended periods of time, and the employee must be able to lift up to 25 pounds.
Working Environment:
The position involves working in a fast-paced, high-pressure environment that requires the ability to multitask and stay focused amidst distractions. The employee must be able to work in a noisy environment, with frequent interruptions. This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned by their supervisor.
Job Types:
Full-time, Part-time Pay:
$14.00 - $15.00 per hour
Work Location:
In person