Description:

About Strive Global Events At Strive Global Events, we believe that every event is an opportunity to tell a story, build connections, and inspire action. As a global agency specializing in event management and marketing, we blend creativity, strategy, and innovation to deliver experiences that leave a lasting impression About the Role We are seeking a reliable and customer-focused Call Center Representative to join our team in Miami, FL and support daily customer communications and event-related inquiries. The Call Center Representative will be responsible for answering incoming calls, assisting customers with questions and requests, documenting interactions, and helping ensure a positive and professional customer experience. Responsibilities Answer incoming calls and respond to customer inquiries in a friendly and professional manner Provide accurate information regarding services, events, schedules, and general customer requests Assist customers with questions, concerns, and service-related issues Document customer interactions, requests, and resolutions accurately Direct calls and inquiries to the appropriate team members when necessary Follow up on customer requests to help ensure timely resolution

Requirements:

Qualifications High School Diploma or equivalent required Previous call center, receptionist, or customer service experience is a plus but not required Strong verbal and written communication skills Excellent organizational skills and attention to detail What We Offer Competitive weekly pay Training provided Opportunities for growth within the company Supportive and team-oriented environment