Customer Service Representative Call Pac Corp Miami, FL Job Details Full-time 1 hour ago Benefits Paid training Opportunities for advancement Qualifications Phone communication High school diploma or GED Client interaction via phone calls

Full Job Description Description:

Job Summary We are seeking a friendly and motivated Customer Service Representative to assist customers, answer questions, provide product and service information, and create positive customer experiences. This entry-level opportunity is ideal for someone who enjoys helping people, solving routine concerns, building relationships, and developing strong communication and customer service skills. Responsibilities Welcome customers and provide friendly, professional assistance. Respond to questions regarding products, services, and company offerings. Listen carefully to customer needs and identify appropriate solutions. Provide accurate and helpful product and service information. Assist with routine customer requests and concerns. Recommend appropriate products or services based on customer needs. Follow up with customers to support a positive experience. Support customer satisfaction and relationship-building initiatives. Maintain organized records of customer interactions and follow-ups. Communicate customer feedback and recurring concerns to team members. Support customer retention and business development activities. Collaborate with colleagues to achieve customer service goals. Participate in ongoing training and professional development. Benefits Paid training Career advancement opportunities Professional development programs Supportive team environment Hands-on customer service and relationship-building experience Performance-based growth opportunities Employee recognition programs Ongoing mentorship and coaching

Requirements:

High school diploma or equivalent required. Strong verbal communication and active listening skills. Friendly, patient, and professional demeanor. Customer-focused attitude. Strong interpersonal and problem-solving skills. Excellent organizational and time management abilities. Comfortable interacting with customers in person and by phone. Reliable, adaptable, and motivated to learn. Previous customer service, sales, retail, hospitality, or related experience is a plus but not required.