Job description: The

FULL TIME

Customer Service position will support our e-commerce platform MyProjectorLamps.com. They will report report to the Operations Manager. The position is responsible for daily sales transactions, customer inquiries, answering phone and emails, handling customer service issues and escalations, supporting sales and marketing initiatives, inventory control, helping with shipping and inventory needs and ensuring all daily duties and tasks are completed on schedule . The employee should be able to perform all of these duties in English & Spanish . The mandate of this position is to increase sales through smart and proactive customer service, opportunity spotting, and professional service delivery. Our company is led by entrepreneurial driven people who care about the customer and always strive to put our best foot forward. As we operate an e-commerce platform, our customers come from all across the US, Canada, and Latin America.

Company Description:

Boon Trading Company LLC (Established in 2005) is looking for a fit-individual who will work in our Doral-Miami office, helping with shipping and inventory needs while also possessing the skills to assist with customer support duties. Boon Trading Company LLC currently has operations in Miami (USA), Calgary (Canada), Amsterdam (Netherlands), Sydney (Australia), Tokyo (Japan), and Hong Kong.

Job Requirements:

Multitasking is key. The job is not difficult, but requires the employee to be able to handle multiple tasks at the same time. It is important that the candidate be in good health, willing to work on their feet (on occasion) and possess strong customer service skills . We are a business that allows our employees to be creative and experience all aspects of a retail company including warehouse management, inventory control, supply chain, direct sales, planning and shipping. We seek highly organized and motivated individuals who are not afraid to make decisions and work both on their own and as a team. This individual must be self-driven and portray strong interpersonal skills. The successful applicant will be determined by having a mind-set of an entrepreneur. A proven track record of time management skills and problem solving skills is required to manage the daily tasks that any e-commerce business will encounter.

Daily Tasks:

Customer Support/Sales Shipping & Receiving Packaging Inventory Support Lifting of products and boxes

Office Maintenance Experience/Skills Required:

A minimum of two years of customer service; preferably 2-3 years in one position. Strong interpersonal skills, organizational skills, and time management. Strong bodied, good health. Excellent written and communication skills, achievement motivated, and sales driven. Microsoft Office, Skype, and general computer skills are required.

•$1000 BONUS

IF HIRED CANDIDATE STAYS UNTIL JANUARY

15th 2027

•

Pay:

$22.00 per hour

Work Location:

In person

Job Type:

Full-time Schedule:

9 to 5 Monday to

Friday Education:

Bachelor's (Preferred)

Experience:

Customer service: 2 years (Required)

Language:

English (Required) Spanish (Required) Ability to

Commute:

Miami, FL 33122 (Required)

Job Type:

Full-time Pay:

$22.00 - $23.00 per hour

Education:

Bachelor's (Preferred)

Experience:

Customer service: 2 years (Required)

Language:

English (Required) Spanish (Required) Shift availability: Day Shift (Required) Ability to

Commute:

Miami, FL 33122 (Required)

Work Location:

In person