Job details Summary Spherion $17.00 per hour Temp to Perm 7:00 AM

• 11:00 PM (Various Shifts Available) Industry customer service & call center (Office and Administrative Support Occupations) Reference number S_178241 Job details 5 immediate openings!

!! Apply today! Navigate solutions, lead the route, and drive customer satisfaction! As a Customer Service Rep II, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience. To succeed in this role, you'll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion. ... In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter your background,the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us.

Responsibilities:

What your day-to-day will look like:

• Delivery driver dispatching
• Assist customers and business partners via telephone and email
• Diagnose, evaluate, and resolve problems or issues
• Handle customer complaints in a calm, professional manner
• Monitor progress of delivery route completion
• Data Entry and daily reports Working hours: 7:00 AM
• 11:00 PM (Various Shifts Available)

Skills:

• Attention to detail
• Organizational proficiency
• Problem solver
• Effective time management
• Adaptability
• Critical thinking

Education:

High School Experience:

1-4 years

Qualifications:

What you'll need to succeed:

• 1 year of experience in a customer service role within a call center, answering and responding to customers, resolving problems and issues.
• Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
• Intermediate Computer skills
• High school diploma or equivalent
• Experience with Microsoft Office and other business-related applications
• Experience in a call center environment
• Bilingual Spanish speaking preferred, but not required
• Proven experience of customer service skills with the drive to resolve issues
• Solid ability to multitask with exceptional organizational skills
• Ability to thrive under pressure while delivering solutions that exceed customer expectations.

Apply to this posting | Answer Pre-Qualification Questions | Complete Online Skills Check A recruiter will follow-up to schedule your interview! Don't delay! Training starts soon! Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). Show less Show more 5 immediate openings!!! Apply today! Navigate solutions, lead the route, and drive customer satisfaction! As a Customer Service Rep II, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience. To succeed in this role, you'll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion. In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter your background,the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us.

Responsibilities:

What your day-to-day will look like:

• Delivery driver dispatching
• Assist customers and business partners via telephone and email
• Diagnose, evaluate, and resolve problems or issues
• Handle customer complaints in a calm, professional manner
• Monitor progress of delivery route completion ...
• Data Entry and daily reports Working hours: 7:00 AM
• 11:00 PM (Various Shifts Available)

Skills:

• Attention to detail
• Organizational proficiency
• Problem solver
• Effective time management
• Adaptability
• Critical thinking

Education:

High School Experience:

1-4 years

Qualifications:

What you'll need to succeed:

• 1 year of experience in a customer service role within a call center, answering and responding to customers, resolving problems and issues.
• Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
• Intermediate Computer skills
• High school diploma or equivalent
• Experience with Microsoft Office and other business-related applications
• Experience in a call center environment
• Bilingual Spanish speaking preferred, but not required
• Proven experience of customer service skills with the drive to resolve issues
• Solid ability to multitask with exceptional organizational skills
• Ability to thrive under pressure while delivering solutions that exceed customer expectations.

Apply to this posting | Answer Pre-Qualification Questions | Complete Online Skills Check A recruiter will follow-up to schedule your interview! Don't delay! Training starts soon! Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). Show less Show more key responsibilities What your day-to-day will look like

• Delivery driver dispatching
• Assist customers and business partners via telephone and email
• Diagnose, evaluate, and resolve problems or issues
• Handle customer complaints in a calm, professional manner
• Monitor progress of delivery route completion
• Data Entry and daily reports experience 1-4 years skills
• Attention to detail
• Organizational proficiency
• Problem solver
• Effective time management
• Adaptability
• Critical thinking qualifications What you'll need to succeed
• 1 year of experience in a customer service role within a call center, answering and responding to customers, resolving problems and issues
• Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint
• Intermediate Computer skills
• High school diploma or equivalent
• Experience with Microsoft Office and other business-related applications
• Experience in a call center environment
• Bilingual Spanish speaking preferred, but not required
• Proven experience of customer service skills with the drive to resolve issues
• Solid ability to multitask with exceptional organizational skills
• Ability to thrive under pressure while delivering solutions that exceed customer expectations.

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