Customer Service Representative Service Side LLC

• 5.0 Orlando, FL Job Details Full-time $18
• $23 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Bilingual Spanish Customer communication Microsoft Excel Microsoft Outlook Customer service Spreadsheets English Microsoft Office IVR QuickBooks Adobe Acrobat Full Job Description Service Side Mechanical is a Commercial HVAC/R company based in Orlando, FL dedicated to providing quality HVAC service to commercial customers throughout Florida.

We are a young and growing company seeking a versatile office person to support our call center department. Responsibilities include, but not limited to:

• Direct customer contact via phone and email
• Utilization & updating client software platform
• Customer service
• Support of field team
• IVR compliance
• Invoicing Requirements /

Qualifications:

• Microsoft Excel
• Microsoft Outlook
• Adobe Pro DC
• Ability to communicate clearly both verbal and written
• Ability to perform detailed tasks accurately without supervision
• Ability to manage multiple tasks in a fast paced environment Location /

Schedule:

• Downtown Orlando
• this is not a remote position
• Full Time (40 hours)
• Monday to Friday, 8AM to 5PM
• Participation in on-call rotation as needed

Job Type:

Full-time Pay:

$18.00

• $23.

00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Experience:

Customer service: 1 year (Preferred)

Work Location:

In person