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PrideStaff

Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Florida data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,684 / year median in Florida

-1% projected decline

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Job Description

Customer Service Associate Needed for Busy Interior Decor Business in West Palm Beach National distributor of commercial interior décor products in business for more than 30 years seeks an upbeat Customer Service Associate to join their team. Experience with construction or working with contractors, flooring, countertop, cabinet installation knowledge and service experience would be very helpful. Our chosen Customer Service candidate must possess clear and effective communication skills. Bilingual, English and Spanish, is very helpful but not required. Receive inbound calls by phone, fax, email and in person at the showroom Enter orders in a timely and accurate manner Possess a general understanding of inventory, pulling product out and entering into the system Process sales orders, returns, credits and quotes Display a working knowledge of MS Outlook for email and e-fax communication Learn Microsoft-based proprietary order, return and quote database Demonstrate excellent math skills including converting feet to inches (division skills are also used on a daily basis) Arrive ready to work on time every day and work hours of operation, M-F, 8 a.m. to 5 p.m. with occasional overtime
Benefits Once Permanent:
401(k) Health insurance Dental insurance Disability insurance Employee discount Flexible spending account Life insurance Paid time off Vision insurance If you're looking for stability, a casual but professional atmosphere and great benefits, this may be the job for you! Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network employers across the country. Our recruiters will help guide you with career tools and resources. We are pleased to offer a comprehensive benefits package to our field associates that provides peace of mind as you live and work.
Compensation / Pay
Rate (Up to): $18.00 - $20.00 Per Hour