Call Center Sales and Client Support Agent - Verizon

Call Center Sales and Client Support Agent - Verizon OneTouch Direct - 2.9 Clair Mel, FL Job Details Full-time $30,000 - $65,000 a year 1 day ago Benefits Health insurance Dental insurance Vision insurance Opportunities for advancement Qualifications High school diploma or GED Computer skills CRM system proficiency Full Job Description Step into a rewarding role with OneTouch Direct as a Call Center Sales and Client Support Agent for Verizon! Since our founding in 1998, OneTouch Direct has become a trusted partner to Fortune 500 companies, delivering innovative contact center solutions that drive customer satisfaction and business success.

GREAT Earning opportunities:

Competitive hourly pay PLUS uncapped bonuses! 6 checks per month : Weekly bonus payouts plus bi-weekly hourly pay checks! As a Sales and Client Support Agent, you'll be at the forefront of delivering excellent client service while driving sales and supporting Verizon's diverse customer base.

Your role includes:

Engaging with client through inbound and outbound calls to promote Verizon products and services. Addressing client questions, concerns, and service issues with professionalism and efficiency. Identifying opportunities to upsell and cross-sell solutions to meet client needs. Documenting all customer interactions thoroughly and accurately in CRM systems. Collaborating with your team to maintain high standards of customer satisfaction and sales performance. Requirements High school diploma or equivalent required; additional education is beneficial. Prior experience in sales, customer service, or call center environments preferred. Strong verbal communication and interpersonal skills. Demonstrated problem-solving abilities and attention to detail. Comfortable working with CRM software and navigating multiple computer systems. Ability to work independently and as part of a team in a dynamic environment. Positive attitude and dedication to providing excellent customer experiences.

Benefits Full-Time Hours:

40 hours per week schedule, with overtime opportunities!

GREAT Earning opportunities:

Competitive hourly pay PLUS uncapped bonuses! 6 checks per month : Weekly bonus payouts plus bi-weekly hourly pay checks!

Supportive Environment :

Classroom training, plus 1-on-1 support to get you going!

Great workplace:

Daily and weekly incentives to create a fun, competitive, and rewarding environment!

Benefits :

Health Care Plan (Medical, Dental & Vision)

Growth :

Opportunity for professional advancement as we grow!

Culture :

Diverse, welcoming culture with

Employee Resource Groups Referrals :

Refer a friend and earn up to $2,000 per person!