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Optimize Telecom
Client Support Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Client Service Representative / Associate
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Scorecard
Based on Florida data
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What they do
A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.
$44,899 / year median in Florida
-2% projected decline
Job Description
Client Support Representative Optimize Telecom Parkland, FL Job Details Full-time $3,730 - $6,500 a month 1 hour ago Benefits Employee discount Qualifications Customer communication Full Job Description Optimize Telecom is a sales and business development firm delivering customer-focused telecommunications solutions across the greater Eastern Florida region. In partnership with AT&T, we represent industry-leading services through direct-to-consumer engagement. We offer a professional, collaborative environment with ongoing training, mentorship, and performance-based growth opportunities. We are currently hiring Client Support Representatives to join our structured, results-driven sales team. This entry-level role is ideal for motivated, customer-focused individuals seeking long-term professional development. No prior experience is required, as we provide comprehensive training and continuous support to ensure success in a client-facing sales role. What You Must Do as a Client Support Representative Be the friendly face of our company, engaging with new and potential customers through consultative in-person sales conversations about AT&T's amazing products. Listen to what people need and help them find the perfect AT&T plan that fits their lifestyle and budget using proven sales techniques. Walk customers through the sign-up process, making it simple, fun, and results-focused. Team up with your fellow Client Support Representatives and mentors to sharpen your sales skills and share winning strategies. Keep customer records tidy and up-to-date to support accurate reporting and sales tracking. Hit the ground running in daily team huddles where we set goals and celebrate sales wins. Stay in the loop on all the latest and greatest from AT&T so you can confidently guide customers. Bring your best self to work every day, contributing to a positive and winning team culture. Attributes We Look For in a Client Support Representative A high school diploma or equivalent. An outgoing personality and a genuine love for helping people. A strong desire to learn and grow, both personally and professionally. The ability to work well with others and be a supportive team player. Punctuality and a strong work ethic. Must have reliable transportation. Eligibility to work in the U.S. Some experience in a customer-facing role like retail or food service. A great sense of humor! What You Can Expect (Aside from Weekly Commissions) Fun, high-energy work environment where every day is a new adventure. Clear pathways for advancement — the sky's the limit! Awesome company parties and team-building events. Mentorship and coaching from top performers. Bonuses and incentives tied to performance. A chance to build a long-term professional network. Be Part of a Winning Team! For ambitious people looking for a real growth opportunity, Optimize Telecom is the place to be. We're transforming how companies like AT&T connect with new customers, and we invest heavily in training, collaboration, and long-term success.