Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
FF
Florida Farm Bureau Insurance
CSR - Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Florida data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,684 / year median in Florida
-1% projected decline
Job Description
CSR - Customer Service Representative Florida Farm Bureau Insurance - 4.1 Plant City, FL Job Details Full-time $18 - $22 an hour 1 day ago Benefits Paid time off Qualifications Sales support Email customer support Managing clients in a customer support role Phone customer support Billing issue inquiries Full Job Description Job Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional support to our clients and ensuring their needs are met efficiently. The ideal candidate will possess strong communication skills, be capable of analyzing customer inquiries, and have a passion for delivering outstanding client services. Duties Support agents with administrative tasks and data entry Respond promptly to customer inquiries via phone and email, ensuring a high level of customer satisfaction Assist customers with policies, billing, and general inquires Help maintain a positive and welcoming environment Experience Previous experience in a customer service or client support role Strong communication skills with the ability to convey information clearly and effectively. Proficiency in data entry and familiarity with office software applications. A positive attitude, patience, and the ability to handle challenging situations with professionalism. Insurance experience preferred Join us in delivering exceptional service and making a difference in our customers' experiences!