At CPAPmyway we are looking for a Full Time Customer Service Representative. The daily hours are 8 am to 5 pm Monday through Friday with a lunch hour from 12-1 daily. We are a small business with a very family-like atmosphere. So we are looking for someone that fits into that culture.

Responsibilities:

• Provide exceptional customer service to clients via phone, email, chat and in office.
• Assist customers with inquiries, orders, and product information
• Resolve customer complaints or issues in a professional and timely manner
• Conduct outbound calls to follow up on customer inquiries or provide updates
• Perform data entry tasks accurately and efficiently
• Upsell products or services to customers when appropriate
• Analyze customer needs and recommend suitable solutions
• Communicate effectively with customers and internal teams to ensure a seamless experience

Requirements:

• Previous experience in sales or customer service preferred
• Strong communication skills, both verbal and written
• Proficient in data entry and computer skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously Bilingual Spanish/English is a plus.

Note:

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Please submit your resume highlighting your relevant experience. Only qualified candidates will be contacted for an interview.

Job Type:

Full-time Pay:

From $15.00 per hour

Work Location:

In person