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Imperial Insurance

Insurance Agent and Customer Service Representative

Career Insights for Insurance Customer Service Representative

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Based on Florida data

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What they do

An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.

$43,693 / year median in Florida

-7% projected decline

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Job Description

Job Summary 25+ Year old Independent Insurance Agency seeks
DRAMA FREE
4-44, 20-40 or 2-20 insurance agent for our Pompano Location. We sell high volume Auto, Health insurance along with Home & Commercial Lines . One of our agents is relocating out of state after 15 years with the agency. Very low employee turnover within our Agency. Responsibilities Handle phones and walk in traffic/Payments. Quote Auto and other personal lines. We write over 15 carriers for auto in 5 States (FL, GA, TN, AL, TX). Contacting pending cancellations and resolve underwriting issues. Quoting Auto Thru Turbo Rater Agency Matrix CRM Google Workspace tools, Gmail. Chat, Sheets etc.... Call Anthony 561-400-7187
Pay:
$18.00 - $22.00 per hour Expected hours: 40.0 per week
Benefits:
Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance