About the

Company:

Wellstart Medical was founded in 2019 to improve diabetes care. Wellstart is a durable medical equipment (DME) supplier of continuous glucose monitors, insulin pump supplies, and other diabetes testing supply products. The Company provides patients with education, support, and access to a fast, simple, and reliable way to obtain diabetes supplies on a recurring basis.

Position:

An opportunity to join a fast-growing organization, Wellstart is seeking a Diabetes Care Specialist to join our intake team to process referral orders for customers seeking to obtain diabetes testing supplies from the Company which are reimbursed by a third-party insurance company.

Responsibilities:

Service diabetes supply orders via inbound and outbound calls for new customers and repeat order opportunities in a courteous, professional manner. Strive for same day order processing for referrals and clearly document or communicate any difficulty or missing information which may hold up and order being shipped to a customer. Obtain, verify, and discuss insurance and clinical documentation to justify coverage for reimbursement of supplies by the customer's insurance company. Understand the products being ordered and clearly articulate any co-pay or financial responsibility the customer may have before confirming the order. Work with the Company's sales team to obtain necessary information to facilitate the referral process as well as articulating any issues with referrals. Establish and maintain relationships with existing customers. Skilled typing ability and knowledge of personal computers and software, in particular Microsoft Office, and other systems the Company uses on a daily basis. Available and flexible in scheduling to meet the changing business requirements of a small, fast growing organization.

Please Note:

The list of responsibilities detailed above is not an exhaustive list, nor is it intended to be a list of all responsibilities and duties of the Diabetes Care Specialist. The responsibilities and duties are subject to addition or change at any time.

Education and Experience:

2 to 5+ years of relevant working experience in intake, customer service, or new patient enrollment for a DME supplier or similar company. The candidate should have excellent oral and written communication skills.' '

Work Remotely No Job Type:

Full-time Pay:

$19.00 - $21.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance

Experience:

DME:

2 years (Required)

Work Location:

In person