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PX
Parsons Xtreme Golf, LLC
PXG - Club Master Fitter
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Florida data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,684 / year median in Florida
-1% projected decline
Job Description
Job Description Help for Job Description. Opens a new window. The Club Master Fitter is responsible for custom-fitting golf clubs to customer specifications while providing high-quality customer service.
Responsibilities:
- Provide exceptional customer experience while properly custom-fitting all potential customers ensuring the best possible equipment for them
- Maintain a positive, customer-focused attitude by listening, understanding, and responding to customer needs and offering creative solutions
- Gather, input, and report back customer-based data
- Provide excellent follow-up promptly to all potential customers
- Demonstrate strong communication and collaboration between team members
- Increase revenue and profitability while meeting deadlines and working in an organized manner
- Identify potential green grass partners for future partnerships
- Manage and organize daily/weekly schedules in conjunction with team members to maximize revenue and efficiency
- Input daily customer orders accurately and track all orders to delivery
- Manage monthly inventory of product
- Demonstrate superior product knowledge
- Perform other related duties as required