We are looking for a fully on-site Community Relations Specialist to host a marketing seminar. This is a contract position focused on delivering helpful, detail-oriented service while assisting customers face-to-face while greeting and accurately processing order information, registration details and post-experience surveys. The ideal candidate is comfortable handling a steady volume of conversation with up to 30 guests per day, resolving questions efficiently, and creating a positive customer experience.

Responsibilities:

Ability to attend a short-term 2-hour seminar on two days with hosting and reception duties during 2 morning shifts Respond to customer inquiries over the phone with empathy and clear communication. Manage a registration desk while identifying customer needs and providing timely solutions. Greet guests and follow up on requests, confirm details, or provide updates. Enter customer orders on paper documents and related information into internal systems with a strong focus on accuracy. Address service concerns, troubleshoot common issues, and escalate more complex matters when appropriate. Maintain detailed and organized records of customer interactions, requests, and other activity including post-even experience surveys. Work closely with team members and supervisors to meet service expectations and support daily operations. Prior experience in a customer service environment. Ability to handle face-to-face hosting duties with greeting and registration forms in an efficient and attentive manner. Experience with order entry and maintaining accurate customer records. Strong verbal communication skills and active listening abilities. Comfortable working in a fast-paced setting with changing customer needs. Basic computer proficiency and ability to learn new systems quickly. Strong attention to detail and commitment to delivering quality service. TalentMatch ® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .