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Prosource Management LLC
Flooring Sales Specialist
Career Insights for Customer Service Representative (General)
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Based on Florida data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,684 / year median in Florida
-1% projected decline
Job Description
Flooring Sales Specialist Prosource Management LLC Stuart, FL Job Details Full-time 1 day ago Qualifications Customer records maintenance Computer operation Customer communication Sales needs analysis Client database systems Sales management systems proficiency Lead Tracking Computer skills Customer information system software Customer data entry Full Job Description Looking for a fun, fast-moving sales role where you can help people turn their homes into something they love? As a Flooring Sales Specialist at Carpet One, you'll guide customers through their flooring options, build great relationships, and help create solutions that fit their style, timeline, and budget. You'll work with a supportive team in a customer-focused environment, bringing your friendly approach and product knowledge to every conversation. From the first showroom visit to the final purchase decision, you'll help customers feel confident throughout their home improvement journey. What You'll Do Welcome customers and listen to what they're looking for, then recommend the right flooring options Answer questions about products, styles, pricing, durability, and care Help customers feel confident by clearly explaining products, processes, and next steps Build rapport and provide a positive, pressure-free shopping experience Help customers navigate important home improvement decisions from product selection through project completion Coordinate with team members to support smooth sales handoffs Stay organized with leads, customer follow-ups, and showroom activity Use computer systems to maintain customer information, quotes, and follow-up communications What We're Looking For Friendly, outgoing communication and a genuine interest in helping others Comfortable learning product details and sharing recommendations Strong follow-through because great service doesn't stop at the first conversation Enthusiasm for sales and creating an exceptional customer experience Comfortable using technology and computer systems as part of the sales process Enjoys a fast-paced environment where every customer and project is different A positive attitude and willingness to learn Why You'll Like This Role Work in a people-first environment where your personality matters Join a team that values excellent service, teamwork, and customer relationships Make a direct impact on customers' homes and projects Build valuable sales, design, and project management skills Full-time schedule with opportunities to learn and grow If you're excited to meet new people, learn about flooring, and help customers make great choices for their homes, we'd love to hear from you.