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GM TALENT CONSULTING

Retail Customer Service / Sales Representative

Career Insights for Customer Service Representative (General)

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Based on Florida data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,684 / year median in Florida

-1% projected decline

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Job Description

We are seeking an enthusiastic Wireless Sales Representative to join our team in a dynamic retail environment. If you're passionate about mobile technology and enjoy helping customers find the best solutions for their wireless needs, this is the perfect opportunity for you!
Key Responsibilities:
Sales Focus:
Engage with customers in a retail store, providing them with expert knowledge about mobile phones, wireless plans, and accessories. Your primary goal is to drive sales and ensure customers leave satisfied.
Customer Interaction:
Greet customers, understand their needs, and offer tailored recommendations that suit their lifestyle and budget.
Product Demonstration:
Showcase the latest mobile devices and accessories, highlighting key features and benefits to assist customers in making informed purchasing decisions.
Performance Tracking:
Meet or exceed individual sales goals and participate in team sales targets. You'll have the opportunity to earn commissions and performance bonuses based on your sales achievements.
Inventory Management:
Assist in keeping the store well-stocked, organized, and visually appealing. You'll also handle the inventory of mobile devices, accessories, and other products.
Product Knowledge:
Stay up to date with the latest mobile technology, wireless plans, and promotions to provide customers with accurate and current information.
Team Collaboration:
Work closely with store management and team members to create a positive and productive work environment.
Qualifications:
Proven experience in sales, preferably in a retail setting Strong communication and interpersonal skills Ability to work effectively in a team-oriented environment Enthusiasm for technology and a desire to learn about new products and services Availability to work flexible hours, including weekends and holidays We offer: Competitive hourly pay with additional earning potential through commission and performance bonuses A supportive team environment with opportunities for growth and advancement Hands-on experience with cutting-edge mobile technology Employee discounts on products and services
Job Type:
Full-time Pay:
Up to $19.00 per hour
Benefits:
Employee discount Flexible schedule Health insurance Ability to
Commute:
Tallahassee, FL (Preferred)
Work Location:
In person

Benefits

  • Bonuses/Stipends
  • Flexible Work Schedules
  • Health Insurance
  • Dental Insurance