Join Our Growing Insurance Team! We are a large, busy, and growing insurance agency looking for an enthusiastic, motivated, and customer-focused Customer Service Representative to join our team. This is an excellent opportunity for someone who enjoys helping people, building relationships, and working in a fast-paced environment. Insurance experience is preferred, but we are willing to help the right candidate obtain their insurance license. Provide exceptional customer service to clients by phone, email, and in person Assist clients with questions regarding their insurance policies and accounts Review client accounts and identify opportunities to provide additional insurance products and coverage Cross-sell and educate clients on products such as auto, home, renters, umbrella, life, boat, motorcycle, and other insurance products Build strong, long-term relationships with clients Follow up with clients regarding quotes, policy changes, renewals, and coverage needs Handle multiple tasks and priorities in a busy agency environment Maintain accurate and detailed client records Work closely with our sales and service team to provide a seamless client experience What We're Looking For The ideal candidate will have: Strong communication and interpersonal skills Excellent phone etiquette A positive, professional, and energetic attitude The ability to multitask and stay organized in a fast-paced environment Strong attention to detail A genuine desire to help clients Confidence communicating insurance recommendations A sales mindset and the ability to recognize opportunities to help clients with additional coverage A willingness to learn and grow within the insurance industry Previous insurance or customer service experience is a plus, but we are willing to train the right person and assist with obtaining an insurance license Why Join Our Team? We are more than just a customer service department. Our team works together to take care of our clients and help them protect what matters most. If you are someone who enjoys talking with people, solving problems, learning new things, and turning customer conversations into opportunities to better protect our clients , we want to hear from you! Come grow with a successful, supportive, and busy insurance agency where your hard work and positive attitude are valued.

Pay:

$20.00 - $21.00 per hour Expected hours: 40.0 per week

Benefits:

On-the-job training Paid time off

Work Location:

In person