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Call Pac Corp

Entry Level Customer Service Assistant

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Georgia data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,413 / year median in Georgia

-1% projected decline

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Job Description

Description:
Job Summary We are seeking a friendly and motivated Entry Level Customer Service Assistant to support customers and contribute to a positive customer experience. This opportunity is ideal for individuals who enjoy working with people, communicating effectively, learning new skills, and developing professionally in a team-oriented environment. Responsibilities Welcome and assist customers in a friendly and professional manner. Answer questions regarding products and services. Identify customer needs and provide appropriate information. Assist customers with routine requests and concerns. Provide clear and professional product and service information. Support customer satisfaction and relationship-building initiatives. Assist with promotional and customer engagement activities. Maintain accurate records of customer interactions. Communicate customer feedback to team members. Collaborate with team members to meet customer service goals. Participate in ongoing training and professional development. Benefits Paid training Career advancement opportunities Professional development programs Supportive team environment Hands-on customer service experience Performance-based growth opportunities Employee recognition programs Ongoing mentorship and coaching
Requirements:
High school diploma or equivalent required. Strong communication and interpersonal skills. Friendly, positive, and customer-focused attitude. Willingness to learn and develop new skills. Strong listening and problem-solving abilities. Excellent organizational and multitasking skills. Reliable, adaptable, and self-motivated. Ability to work effectively independently and as part of a team. Previous customer service, retail, hospitality, or sales experience is a plus but not required.

Benefits

  • Professional Development
  • Dental Insurance
  • Employee Programs