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Sports & Imports Autos of Gwinnett

Customer Service Representative CSR

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,413 / year median in Georgia

-1% projected decline

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Job Description

Join One of Georgia's Fastest-Growing Independent Auto Dealerships! For more than 20 years , Sports & Imports Auto Sales has helped tens of thousands of customers get reliable transportation through exceptional customer service and flexible financing solutions. We are seeking a friendly, professional, and detail-oriented Customer Service Representative to join our growing team. If you enjoy helping people, thrive in a fast-paced environment, and take pride in delivering outstanding customer experiences, we'd love to meet you. What You'll Do As the first point of contact for many of our customers, you will play an important role in creating a positive experience while supporting the daily operations of our dealership. Responsibilities Answer and direct inbound calls professionally while providing exceptional customer service. Process customer payments accurately and efficiently. Maintain accurate customer records and update contact information in company systems. Complete required documentation and process transactions accurately. Follow all company policies and procedures to ensure compliance. Qualifications Previous call center experience preferred. Excellent verbal and written communication skills. Ability to multitask in a fast-paced environment. Professional appearance and positive attitude.