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Main Street Chocolates
Customer Service Associate
Career Insights for Customer Service Representative (General)
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Based on Georgia data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,413 / year median in Georgia
-1% projected decline
Job Description
Main Street Chocolates is looking for someone who enjoys working with people and delivering an enjoyable experience at our chocolates and ice cream shop. The primary role is to scoop ice cream, make coffee drinks and help customers select a variety of confectionary items. You must be able to work on your feet for 6 to 7 hours per day and do some light lifting. The hourly pay range is $14 to $16 per hour but this does not include the $6 to $8 per hour of tips that are typically earned by our staff. This amount is an average and could be slightly less or slightly more. The working hours would be primarily day shifts Monday thru Friday (9:00 a.m. or 10:00 a.m. until 5:00 p.m.). We may occasionally need help during the evening or on Saturdays. We are always closed on Sunday. Fringe benefits include daily chocolate and ice cream tastings, free take home products, Simple IRA and Paid Time Off after one year of employment.