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TD
Tebo Dental Group
Bilingual Customer Service Representative/Call Center Representative - Pediatric Dental Group
Entry-Level JobVerifiedNo experience needed
Career Insights for Call Center Representative
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Scorecard
Based on Georgia data
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What they do
A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.
$35,119 / year median in Georgia
+1% projected growth
Job Description
Join a Growing Team That Makes a Difference Tebo Dental is seeking motivated, customer-focused Call Center Representatives to join our dynamic team. If you're organized, detail-oriented, dependable, and passionate about helping families, this is an excellent opportunity to build a rewarding career with a growing company that values professional development and internal advancement. As the first point of contact for our patients and parents, you'll play a key role in creating exceptional experiences while helping keep our busy offices running smoothly.
MUST BE WILLING TO TRAIN IN OUR LILBURN LOCATION
What You'll Do Deliver outstanding customer service to patients and parents over the phone Answer incoming calls promptly and professionally Schedule appointments according to office protocols and provider availability Build positive relationships with patients and families through clear, friendly communication Accurately document all patient interactions and information Make appointment reminder calls and assist with scheduling updates Communicate office policies and procedures effectively Meet quality and performance standards using call scorecards and established metrics What We're Looking For Previous customer service or call center experience preferred but not required Strong verbal and written communication skills Excellent organizational skills and attention to detail Comfortable using computers and learning new software systems Reliable, professional, and able to thrive in a fast-paced environment Spanish-speaking candidates are encouraged to apply (a plus, but not required) Availability to work Monday-Friday, with occasional Saturdays and holidays Flexible scheduling between 7:00 AM and 7:00 PM Why Join Tebo Dental? Paid training and ongoing support Career advancement and growth opportunities Health, dental, and vision insurance Paid time off 401(k) with company match Employee discounts LifeTime Fitness membership discount Healthy breakfast and snack options Long-term disability coverage Positive, team-oriented work environment If you're looking for a stable career with a company that invests in its employees and provides opportunities for growth, we'd love to hear from you. Apply today and become part of the Tebo Dental team!Pay:
From $16.00 per hourBenefits:
401(k) matching Dental insurance Health insurance Paid time off Vision insuranceWork Location:
In personBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Professional Development
- Health Insurance