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Sawnee EMC

General Clerk III - Customer Service

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,413 / year median in Georgia

-1% projected decline

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Job Description

General Clerk III - Customer Service at Sawnee EMC General Clerk III - Customer Service at Sawnee EMC in Cumming, Georgia Posted in 10 days ago. Sawnee EMC is seeking a General Clerk III Customer Service to assist in a high-volume call center. Requires high school diploma or state approved High School Equivalency (HSE), computer, communication, and general office skills. Requires one (1) year experience in a customer service call center or service-type organization, utility, finance, banking, or equivalent industry. Bilingual is preferred, fluent in English and Spanish (written and verbal). Position is full-time; must be flexible to work irregular hours, to include evenings, weekends and holidays. Applicants must complete an application prior to 5PM, September 18, 2026.

Apply online:

www.sawnee.coop/ careers. If you require a paper application or an alternate format, please contact us at 770-887-2363, extension 7568. Sawnee Electric Membership Corporation is an Equal Opportunity Employer including Disabled and Protected Veterans. Sawnee EMC is VEVRAA Federal Contractor. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Drug Free Workplace. recblid 7s7cnugpa6ec3pa5s99lncbv7403ut