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ATLANTA DIRECT AUTO

Shop service advisor

Pay: $48,000–$155,000/yr

Posted: 1 week ago

Location: Duluth, GA (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/8/2026

Career Insights for Automotive Customer Service Representative

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$54,693 / year median in Georgia

+16% projected growth

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Job Description

Shop service advisor

ATLANTA DIRECT AUTO - 1.0

Duluth, GA Job Details Full-time $48,000 - $155,000 a year 7 hours ago Qualifications Customer order taking Phone canvassing Vendor communication Automotive service Client interaction via phone calls Automotive parts and accessories knowledge

Full Job Description Description:

Coordinating all parts orders via phone and computer websites to ensure we are acquiring the correct parts. Working closely with the technicians to ensure the vehicles are fixed 100% of the time, the very first time. we sell a lots of warranty every month and we want to bring our customer back for service and warranty claim here. Working closely with the General Manager on the status of the vehicles being repaired, RO costs and track the time it takes to get the cars through the shop. (Bonuses Based on Performance) Must have a great attitude Be able to spend time on the phone calling vendors. Must have general knowledge of a vehicle and their parts. Why Work With Us We are family owned and operated. Great Family Cinergy Highly focused on the client experience Very high CSI scores Bonus on Individual & team performance. If you are tied to work for franchise dealer or old shop or modern look shop. come and see us.

Job Type:

Full-time Pay:

$48,000.00 - $155,000.00 per year

Work Location:

In person